Shipping & Returns
Shipping Policy
Free Shipping Australia Wide
Paintings
All paintings are sent fully insured un-stretched and rolled in a tube for FREE Australia wide via TNT couriers. Once payment has cleared and your painting has been sent to you, you will be sent a consignment number so you can track its progress by logging onto www.tnt.com.au and entering the consignment number we provided in our email.
All paintings are packed with care and to a high and safe standard and all deliveries must be signed for at your delivery address, please note we do not send to Post Office Boxes and most deliveries will arrive within 14 working days from dispatch. Any damages must be reported to us within 24 hours from delivery.
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Framed Paintings
If you would like to have your painting stretched on to a frame and ready to hang on your wall please just inquire for a postage price, this service is for Australia only. Any damages must be reported to us within 24 hours from delivery.
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Corporate Pricing
All corporate orders will have a postage fee and do not come with free postage, please inquire for a postage price.
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International Shipping
All paintings are sent fully insured un-stretched and rolled in a tube via TNT Global Express. Once payment has cleared and your painting has been sent you will be sent a consignment number so you can track its progress by logging onto www.tnt.com.au and entering the consignment number we provided in our email.
All paintings are packed with care and to a high and safe standard and all deliveries must be signed for at your delivery address. Please note we do not send to Post Office Boxes and most deliveries will arrive within 14 working days from dispatch, please inquire for a postage price to your country.
Please Note: You may be required to pay customs duty and/or port charges in the country where your artwork is delivered. Please make your own inquiries as these charges are the buyer's responsibility. Any damages must be reported to us within 24 hours from delivery.
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Gifts
All gift lines are sent via registered post and are all packed with care. All deliveries must be signed for at your delivery address, please note we do not send to Post Office Boxes and most deliveries will arrive within 14 working days from dispatch, please inquire for a postage price to your country.
Please Note: You may be required to pay customs duty and/or port charges in the country where your artwork is delivered. Please make your own inquiries as these charges are the buyer's responsibility.
Return & Exchange Policy
Returns and Refunds
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All paintings are photographed in order to display them on our website as accurately as possible.
If you are not satisfied with your purchase and feel the artwork has been described inaccurately please contact us within 14 days from the purchase date. We can then offer you store credit, swap your artwork for another artwork or give you a refund on the purchase price minus any costs incurred by Garawa Aboriginal Designs. The safe return of the artwork is the responsibility of the purchaser and artworks must be returned in the original condition they were sent.